FREQUENTLY ASKED QUESTIONS

To use your Points for a discount on your online order, follow these steps:

1. Click the red gift box button 'Claim Rewards' at the bottom left corner of the website.

2. Each 12 Points is worth $1. Choose the value you want to redeem based on your Points.

3. Create the voucher and copy the voucher code.

4. During the online checkout process, paste the voucher code. You will pay the remaining amount after deducting the voucher value.

Please note that if the order value is lower than the voucher value, the remaining value won't be refunded. It's recommended to determine the payment amount first and then convert Points to a voucher value equal to or lower than the order total.

Watch the video below for a step-by-step guide on converting Points into discount vouchers.

Certainly. Simply provide the registered phone number, and we will deduct the corresponding points. The remaining amount of the order will be paid in cash.

Click on the red gift box icon "Claim Rewards" at the bottom left corner of the website, and you will be able to see your current Points balance. Additionally, click on "your activity" to check the history of your Point usage.

For every $1 spent on purchases at Comics Cove, you will receive 1 corresponding point. Alternatively, you can sell unused comics to us to earn more points.

To ensure the availability of the selected comics, you need to make a pre-payment for your order through Paynow. After completing the payment, click on the blue chat icon located at the bottom right corner of the website to schedule a comic pick-up date and time at our warehouse.

The pick-up hours are from 2:00 PM to 6:00 PM, Monday to Saturday. Our warehouse is located at 2 Jurong East Street 21, IMM Building, Singapore 609601.